Archive for October, 2016

Award Winning IT Support systems for Small Business, Accounting Firms and Not-For-Profit organisations

Award winning IT Support Small Business Accounting firm NFP

Selecting IT Systems that are right for your business

As is the case for our small business, accounting firm or not-for-profit (NFP) clients, the IT Systems we choose, need to reduce our costs, increase our productivity, mitigate business risks and assist us to provide superior customer service to our clients.

At [contentblock id=2 img=gcb.png] , we practice what we preach when it comes to selecting IT Support Systems, including strategic research, investment and ongoing development of breed-of-breed technology that provides automation throughout the entire delivery of Proactive IT Support services we provide.

Although the IT Support industry is spoilt for choice of IT Systems Management solutions and tools, careful cost-benefit evaluation and ongoing improvements are required to maximise investment benefits.  Some computer support tools are designed for specific tasks, whilst other solutions are feature rich and include components such as 24x7x365 Remote Monitoring & Management, Remote Control, Patch Management, Network Discovery & Performance, IT Automation, Backup and Disaster Recovery, Security, Professional Services Automation, Project Management and Customer Relationship Management.

After strategic research and testing of available solutions, we chose a unique IT Systems Management framework and online Client Support Portal that are both powered by leading global provider Kaseya and driven by Best Practice.

  • Kaseya Virtual System Administrator (VSA): Remote Monitoring & Management (RMM)
  • Kaseya Business Management Solution (BMS): Professional Services Automation (PSA) and Client Support Portal

Both IT Support systems are cloud based Software as a Service (SaaS) solutions.  They provide the flexibility needed to customise Proactive IT Support configurations for our small business, accounting firm or not-for-profit clients.  We continue to invest in ongoing development and improvements and their ability to help us prevent problems before our client’s notice them.

Kaseya’s solutions may not be the cheapest in the market, but as is the case with many IT Solutions, you get what you pay for.

Award Winning IT Support systems for Small Business, Accounting Firms and NFPs

Good to see Kaseya’s Virtual System Administrator (VSA) RMM solution has just won another industry award. See Kaseya’s recent blog post for more details.
Award Winning IT Support Small Business Accounting firm NFP

Click here to learn how [contentblock id=company] can help you save on IT costs with our Proactive Managed IT Support Services for your business in [contentblock id=location].

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Malware called DressCode infects apps in app stores

Apps infected with Malware called DressCode

Apps infected with Malware called DressCode are reportedly on the rise from application stores.

Dresscode Malware enables attackers to use your Android device to launch attacks against another

person or organisation’s online services or gain access to corporate servers and information.

Reports from TrendLabs Security Intelligence  state that even games and themes maybe infected with DressCode.

Other  reports state that 400 compromised apps have been detected on Google Play and more than 3,000 have been detected overall. 

Keeping your device safe from Malware DressCode

One of our security partners Sophos  recommends to keep your device safe by installing

Sophos Security for Mobile which is specifically designed for Android which can help identify

malicious or potentially unwanted applications.

We can can also show you how cost-effectively protect and maintain the security of your network, 

assets and data against external attack, providing you peace of mind with our Network Security Solutions.

Google Play also have some tips on protecting against harmful apps and recommends you check the star 

ratings and reviews of an app and the number of times the app has been downloaded before deciding whether or not to proceed.


More information 

Stay Smart Online‘              ‘Sophos Security’

iTandBeyond are an SSO Partner & Sophos Silver Partner

Posted in: Tech Tips for Business Owners

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